Family Run Since 1970 - Quality You Can Trust

Trusted by over 29,000 happy customers. Smart style for real homes

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Customer Accounts

Welcome Back! How to Access Your Account

We know you probably already have far too many passwords to remember, so we’ve made logging into your Ideal Textiles account completely password-free and beautifully simple. It is fast, secure, and gets you straight to your order details in seconds.

Log In to Your Account

📱 How It Works (In 3 Quick Steps)

  • 1. Enter your email: Simply pop in the exact email address you used when placing your past orders.
  • 2. Get your secure code: We will instantly send a unique, six-digit code straight to your inbox.
  • 3. You're in! Type that quick code into the login page, and you are straight through.

✨ Inside Your Account

Once you are securely logged in, you can:

  • Track the real-time progress of any current orders right to your front door.
  • Look back at your complete Ideal Textiles order history (perfect if you want to reorder a favourite cushion or pair of curtains!).
  • Easily manage and update your delivery addresses for a speedier checkout next time.

💡 A Few Quick Tips

  • Use your order email: Make sure you are entering the same email address you used when you originally shopped with us, otherwise the system won't be able to find your past orders!
  • Check your junk folder: If your six-digit code hasn't arrived within a minute or two, just have a quick peek in your spam or junk folder—automated emails sometimes like to hide in there.
  • Still stuck? Please don't worry. If you are having any trouble getting in, just contact our friendly customer care team and we will be more than happy to help you get it sorted.