Track Your Order
We know the feeling—you've just found the perfect new addition for your home, and now you're eagerly waiting for the delivery driver! To save you from wondering when your parcel will arrive, we’ve made keeping an eye on your order incredibly simple.
There are no complicated passwords to remember. Just head over to your customer account to see exactly where your items are:
📱 How to Log In
Our secure, password-free login takes just a few seconds:
- Enter your email: Pop in the email address you used when placing your order.
- Get your code: We'll instantly send a secure six-digit code to your inbox.
- Log in: Type the code into the login page, and you're straight through!
✨ Inside Your Account
Once you are securely logged in, you will be able to:
- Track the real-time progress of your current orders straight to your front door.
- Look back at your complete Ideal Textiles order history (perfect if you want to reorder a favourite!).
- Easily manage or update your delivery addresses and account details.
A quick tip: If your six-digit code doesn't arrive within a minute or two, just have a quick peek in your junk or spam folder. If you're still stuck, don't worry—just get in touch with our friendly customer care team and we will be more than happy to help you track your parcel down!
