How We Protect Your Privacy
At Ideal Textiles, we want you to feel just as comfortable shopping with us as you do snuggling up in our bedding. We know that privacy policies can often feel like reading a foreign language, so we've done our best to explain exactly how we collect, use, and protect your personal details in plain, simple English.
This policy was last updated on March 3rd, 2026.
📝 The Information We Collect
To help us send your lovely new home additions to the right place and make your shopping experience as smooth as possible, we gather a few details:
- Information you give us directly: Things like your name, delivery address, email, and phone number when you place an order, contact us, or create an account.
- Information we collect automatically: When you browse our website, we automatically receive some basic technical details (like your IP address, the type of device you are using, and how you interact with our pages). This simply helps us make sure our website is working beautifully for you.
🍪 A Little Note on Cookies
Like almost all websites, we use "cookies." (Not the chocolate chip kind, sadly!) These are tiny text files saved to your device that help our website remember you. We use them to:
- Keep your shopping basket safe while you browse.
- Remember your preferences so you don't have to log in every single time.
- Understand which of our pages are the most popular, so we can keep bringing you more of what you love.
✨ How We Use Your Details
We only ever use your information to make your experience with us better. This includes:
- Processing your payments and delivering your orders.
- Sending you helpful updates about your delivery.
- Sending our newsletter with fresh home inspiration (but only if you've asked us to!).
- Keeping our website secure and preventing fraud.
🤝 Who We Share Your Information With
We promise we treat your personal details with the utmost respect. We only share your information with trusted partners who help us run our business, such as:
- Our delivery partners: So they know exactly where to drop off your parcel!
- Secure payment processors: To safely handle your transactions.
- Advertising and analytics partners: To help us show you relevant products and understand how our site is being used.
🌴 Special Notice for California Residents (CCPA)
If you live in California, the California Consumer Privacy Act (CCPA) gives you some specific rights regarding your personal information. We want to make sure these are crystal clear:
- The Right to Know: You can ask us exactly what categories of personal information we have collected about you over the past 12 months, where we got it, why we collected it, and who we shared it with.
- The Right to Delete: You can ask us to securely erase your personal information from our records (with a few sensible legal exceptions, like keeping order records for tax purposes or finishing a delivery).
- The Right to Opt-Out ("Do Not Sell My Personal Information"): Under California law, sharing data with advertising partners using cookies can sometimes be considered a "sale," even if no money changes hands. You have the absolute right to tell us not to share or "sell" your personal information in this way.
- The Right to Non-Discrimination: We will never treat you differently, deny you service, or charge you different prices simply because you chose to exercise your privacy rights!
👶 Keeping Children Safe
Our website is designed for adults looking to dress their homes. We never knowingly collect or sell personal information from anyone under the age of 16 without clear parental consent. If you believe a child has provided us with their details, please let us know so we can safely delete them.
✉️ How to Exercise Your Rights
Whether you want to update your details, ask us what information we hold, or ask us to delete your data, our friendly team is here to help. We aim to respond to all verifiable requests free of charge within 45 days.
To get in touch, or to submit a "Do Not Sell My Personal Information" request, simply reach out to us:
- By email: support@idealtextiles.co.uk
- On our website: https://www.idealtextiles.co.uk
